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Return and Refund Policy

 

Mike's Lures Return & Refund Policy

At Mike's Lures, we stand behind the quality of our products and want you to be completely satisfied with your purchase.

Returns

We accept returns of new, unused products within 30 days of the delivery date.

To be eligible for a return, items must:

  • Be unused and in their original condition.
  • Include all original packaging and accessories.
  • Be accompanied by proof of purchase or order number.

Products that have been used, modified, damaged through normal use, or returned without original packaging may not be eligible for a refund.

Defective or Damaged Items

If your order arrives damaged or you receive a defective product, please contact us within 7 days of delivery. Include your order number along with photos of the damaged item and packaging. We will work quickly to replace the product or issue a refund if appropriate.

Non-Returnable Items

The following items cannot be returned unless they are defective:

  • Clearance or final sale items
  • Gift cards
  • Custom or personalized products

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to your original method of payment within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the return is the result of our error or a defective product.

Exchanges

We are happy to exchange products that are defective or damaged. If you would like to exchange an item for a different model or color, please contact us before returning your order.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong item was shipped.
  • The product is defective.
  • The item was damaged during shipping.

We recommend using a trackable shipping service, as Mike's Lures cannot guarantee receipt of returned packages.

How to Start a Return

To initiate a return, please contact our customer support team with:

  • Your name
  • Order number
  • Reason for the return
  • Photos (if applicable)

We will provide return instructions and the appropriate return shipping address.

Manufacturers such as Navico and Motorguide have their own warranties and return policies. Please visit the manufacturer's website for that information.

Questions?

If you have any questions about this Return & Refund Policy, please contact Mike's Lures Customer Support at sales@mikeslures.com. We are committed to making things right and ensuring you have the best possible experience with our products.

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